My serial number won't unlock trial version!

sparco138 · Post by **sparco138** » 24 Aug 2005, 21:55

I just purchased a standard liscence for EarMaster after using the trial version. I bought it online, and received my receipt by e-mail. The receipt included a PIN number. When I attempted to activate EarMaster, the program told me that it was not a valid serial number. I can't figure out what the problem is. Any ideas?

sparco138 · Post by **sparco138** » 24 Aug 2005, 22:01

Nevermind.

I copied and pasted the serial number, and I accidentally included a space after the last number. Getting rid of the space fixed the problem, and the problem works fine. Thanks anyway

Post by **Webmaster** » 24 Aug 2005, 22:09

Yup, that should do it

. There is no reason why you or others should have this problem. We will consider making a little "bug fix" for this.