You should note that the note C-2 wouldn't exist on most keyboards. This is the C in MIDI octave -2, in other words it's 5 octaves below Middle C. Can you try setting it to a higher note, for example, C1 or C2? In this case, C2 would be one octave below Middle C.

Hi Brian, Can you confirm that you have the latest update by choosing Check for Updates from the Help menu or the EarMaster Pro menu? If you have the problem with the latest version, could you state which course, module and lesson you're using? (Or if you're using a customized exercise, which option...

Yes, it's a good idea to try reinstalling the latest version as follows: - Search for "earmaster" on your Mac by clicking the magnifying glass at the top right corner of your screen. - Drag all EarMaster icons you find to the Trash. - You can now download the latest version from our websit...

Hi, Are you on Windows or Mac? Also, which build of EarMaster 6 do you have? (You can find the build number in the menus Help > About EarMaster or EarMaster Pro > About EarMaster Pro) The most recent updates contain improvements to the melody exercises, so it might be useful to check for updates fro...

We are not able to reproduce this problem, and incidentally there were no changes regarding this in any of the recent updates. One thing to make sure is to start EarMaster after MainStage and any other synth software you use. This way EarMaster will send the necessary messages to the other software ...

If you are using the same device for both the Pitch device and the Percussion device, their volumes cannot be set independently. If the "Same as Pitch MIDI Out" check box is not checked, the Percussion device's volume will override the Pitch device's volume. If you are not using the same d...

Entering notes with a MIDI instrument has been improved and the note cursor should advance to the next note as in EarMaster 5. The Delete button should also work as before. These fixes will be included in the next update of EarMaster 6. Auditioning the cadence by clicking the clef will appear in a l...

Which activity were you using when it crashed?