---
title: "User Credentials Recovery"
categories:
  - name: "Support"
    url: "https://dev.earmaster.com/support.md"
---

# User Credentials Recovery

# EarMaster Cloud login recovery

 
#### Lost your user credentials? Get new ones here

 Please type the email linked to your EarMaster account and click on "Reset" in order to generate a new password and receive your user credentials by email. 

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 *This service is for individual subscribers as well as for students and teachers using EarMaster Cloud. If you have a traditional license for desktop computers with a serial number, please use the [Serial Number Recovery Tool instead](https://dev.earmaster.com/index.php?Itemid=345).*